Privacy Policy

1) Who We Are

Website: Streamova (streamova.store). Country: Netherlands.

• Contact: contact@streamova.store
• Support: support@streamova.store

2) Information We Collect

When you contact us, request support, start a trial, or place an order, you may provide your full name, email address, phone number, and any information included in your message.

• Payment information is processed securely by third-party providers (Stripe, PayPal). We do not store your full card details.
• Automatically collected data: IP address, browser type, device information, pages visited, referring pages, and approximate location based on IP.

3) How We Use Your Information

• Provide and operate our Website and services
• Process orders and deliver digital access
• Provide customer support and communicate with you
• Improve our Website and user experience
• Detect and prevent fraud, abuse, or unauthorized activity
• Measure and improve advertising performance

4) Cookies, Analytics & Advertising

We use cookies and similar technologies to operate and improve the Website and to measure advertising. We may use Google Analytics, Google Ads conversion tracking and remarketing, and the Meta (Facebook/Instagram) Pixel.

5) Legal Basis (GDPR)

If you are in the EEA, we process personal data based on performance of a contract, legitimate interests, and consent (for non-essential cookies and advertising).

6) How We Share Information

We do not sell your personal data. We may share information with payment processors (Stripe, PayPal), analytics/advertising partners (Google, Meta), service providers, and legal authorities where required.

7) Data Retention

We keep personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we delete or anonymize it.

8) International Transfers

Some providers may process data outside the EEA. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.

9) Your Rights (EU/EEA)

To exercise your rights, contact contact@streamova.store.

• Access, correct, or delete your data
• Object to or restrict processing
• Request data portability
• Withdraw consent at any time

10) Security

We take reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure.

11) Children’s Privacy

Our services are not intended for children under 16, and we do not knowingly collect their data.

12) Changes & Contact

We may update this policy; changes are posted here with a new date. Questions: contact@streamova.store or support@streamova.store.