Refund Policy

1) Digital Products & Services

Streamova provides digital subscription services delivered electronically. Because our products are digital and access is activated quickly, refunds are limited as described below.

2) No Refunds After Activation

Once your subscription has been activated or delivered (including login details, an M3U link, or an activation code), the purchase is considered completed and non-refundable.

3) Free Trial (24 Hours)

We may offer a free 24-hour trial so customers can test the service before purchasing. Trial availability may change at any time and may be limited to prevent abuse.

4) Refund Exceptions (Before Activation Only)

Refund decisions are made at our discretion, based on verification and support review.

• Payment was made but delivery was not provided
• A confirmed technical error prevented activation and could not be resolved within a reasonable time

5) How to Request Support

Please contact support before requesting a refund at support@streamova.store or contact@streamova.store. Include your full name, the email used for the order, order details, and a clear description of the issue.

6) Chargebacks & Payment Disputes

Unauthorized chargebacks may result in suspension or termination of access, refusal of future service, and fraud investigation. Please contact support first so we can resolve issues directly.

7) Contact

Questions about this Refund Policy: contact@streamova.store or support@streamova.store.